OUR FURRY BABY
custom-made souvenir

Every day, I wait for you. I miss the sound of your keys in the door, the way you’d say my name… Can we be together again?

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FAQ

Do you ship overseas?

Yes, we ship all over the world.

How long will it take to get my orders?

As each Woolever Friend is handmade, the process takes time. Our current estimated turnaround time is 3 – 10 months for completion (refer to the product page for specific estimates), with an additional 2 – 4 weeks for shipping, depending on your location. We appreciate your understanding and patience.

How are woolever friend made?

Each Woolever Friend is custom-made exclusively for your pet using the needle felting technique with 100% natural, soft wool. Needle felting involves compressing wool fibers together by hand to create specific textures and shapes. The nose and mouth of each Woolever Friend are also handmade. Full-body Woolever Friends include a wireframe to support the stability and mobility of the paws and tail.

How do we make sure your are happy with your woolever friend?

Throughout the production process, we’ll send you pictures and videos for review. If you have any concerns, we’ll discuss and make modifications to ensure your Woolever Friend closely resembles your pet. We pay attention to detail and strive to capture your pet’s unique qualities.u003cbru003ePlease note that while we do our best to accurately depict your pet’s likeness, slight variations in color may occur due to differences in electronic device displays. Additionally, the texture of wool material and limitations of the needle felting technique may prevent a 100% exact match.

What if I need a return or want to cancel my order?

Please refer to Our Policies

How can I have my pet’s real fur added into the portrait?

Upon request, we can incorporate your pet’s real fur, ash, whiskers, or teeth into the portrait. After placing your order, we’ll provide you with a mailing address for sending them.

CONTACT INFORMATION

Email:
withoutharm@outlook.com
Phone:
+86-18556618088
Address:
Room 301-H586, Building 12
No. 804 Tianyuan Road
Tianhe District
Guangzhou
Guangdong Province, China
Postcode: 510650

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OUR FURRY BABY
custom-made souvenir

Personalized Product Recommendations

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Mini Full Body Figurine (7 -10 cm)

Simple Installment Product

Simple Physical Product

FAQ

CONTACT INFORMATION

GLOBAL SHIPPING

BEST QUALITY

BEST OFFERS

SECURE PAYMENTS

OUR FURRY BABYcustom-made souvenir

Personalized Product Recommendations

Subscribe & Save Product

Mini Full Body Figurine (7 -10 cm)

Simple Installment Product

Simple Physical Product

FAQ

CONTACT INFORMATION

GLOBAL SHIPPING

BEST QUALITY

BEST OFFERS

SECURE PAYMENTS

OUR FURRY BABY
custom-made souvenir